Moving offices - across town, across the country, to a different suite - involves risk. Like all things law firm related, some simple steps BEFORE the move can help prevent catastrophe.
Notify Active Clients of Your New Address
Model Rule 1.4 requires lawyers to keep clients reasonably informed about their matters and promptly respond to reasonable requests for information. An office move may be material to a client when it changes where documents, payments, or communications must be sent; affects scheduled meetings; temporarily alters telephone or technology access; or creates a ...
Legal malpractice claims rarely arrive without warning.
Long before the demand letter, grievance, fee dispute, or insurer notice, there is often a quieter period when the client relationship is deteriorating but the file still appears manageable. That is the calm before the claim.
The warning signs are usually easy to explain away. A client begins asking for copies of filings. An invoice goes unpaid for the first time. Emails become sharper, more frequent, or increasingly focused on deadlines and prior advice. Other individuals are suddenly copied on communications. The client ...
AI is the golden handcuffs for law firms.
Once a law firm meaningfully integrates an AI platform into its practice, ultimately leaving that platform will become extraordinarily difficult, and eventually close to impossible. The better the AI platform, the better the cuffs.
The lock-in does not just come from the subscription agreement alone. It stems from everything the law firm builds inside the system: prompts, workflows, drafting protocols, research methods, knowledge libraries, client preferences, customized agents, attorney feedback, integrations, and years of ...
Insights from our law firm General Counsel and yours, Jeffrey J. Cunningham
